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SunTank 10-year Warranty-Supply

The product warranty applies only to defects that occurred during the manufacturing process due to faulty materials and workmanship.

Solar Storage Tank
Pressure cylinder: 10-years against leaks and mechanical failures
Electric components: 1-year
Safety TP valve: 1-year

This is subject to the following conditions:

  1. The storage tank must be installed according to the SunTank’s instructions.
  2. An approved 400kPa Pressure Control valve and expansion relief valve must be used on the mains cold supply.
  3. Water conditions must be equivalent to supply by main metropolitan authorities in South Africa.
  4. Sacrificial anodes must be serviced at least every 2 years by a SunTank authorised technician. Service must be recorded with the SunTank office.

Solar Collector Panel
Solar panel: 10-years against leaks and mechanical failures

This is subject to the following conditions:

  1. The installation must be done within the guidelines given by the SunTank.
  2. Freezing damage is not covered by the warranty. In regions with potential freezing conditions, the panel must only be installed with the Indirect heat-exchange storage tank where the heat-transfer fluid is Propylene glycol antifreeze.
  3. In Direct systems where the heat-transfer medium is water, SunTank shall not be held responsible for clogging or damage of the solar panel due to poor water quality.
  4. Any damage to the glass is not covered by this warranty.
Please note:
  • Indirect systems require a periodical top-up of heat-transfer antifreeze fluid to maintain performance. This can be carried out by the customer or by a SunTank service team. This service is chargeable and does not form part of the warranty.
  • Damage to the system caused by forces of nature (e.g. lightning, hailstorm, fire etc) is not covered by SunTank’s warranty.
  • All components must only be changed by a SunTank technician or SunTank authorised technicians.

Warranty is valid only when presented with a SunTank invoice or other proof of purchase