SunTank’s Existing Customers – Book a Repair

Dear SunTank customer,

To report or book a repair for your SunTank system, please use the form below.

If the repair does not fall under the SunTank 10-year warranty Ts & Cs – to speed up the service, you can book a Technician Callout – Fee R 1,050 VAT Incl.

To save on costs, we suggest that before making the payment, check if your SunTank system is due for the periodical Routine Service.
If so, you could combine the repair service and book rather the Routine Service and add in Notes the repair required.

If out of warranty parts such as an electric element be replaced during the repair, it will be invoiced after the service.

Banking Details: Account Name: SunTank Bank: Standard Bank Account: 10144236158 Branch: 051001

You can also email us your details and attach the Proof of Payment (POP) to

Alternatively, complete the form below, upload your POP and submit

Click or drag a file to this area to upload.

You can also email us on 

Warranty form – download

User Manual – download

Head Office & Factory:
43 Eland Street, Koedoespoort Industrial,
Pretoria, South Africa
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Johannesburg Office:
Bedford Centre, Bedfordview

Cape Town Dispatch Centre:
12 Milner Street, Paarden Eiland

Tel: (012) 006-5094
International Tel: +27 (12) 006-5094
email: |

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© SunTank 2020